Service Offerings
VirtualCARE
VirtualCARE – Maximizing Uptime with Real-Time Software Support
VirtualCARE is designed to deliver secure, reliable remote connectivity and diagnostic services, with the goal of facilitating faster recovery in the event of downtime. VirtualCARE is available for most MEDRAD® injection systems
VirtualCARE
Program
Highlights
Monitor and detect errors automatically, round the clock with vErrorAlert
Receive service requests instantly, generated at point of care with vServiceRequest
Provide fast, effective, and informed event assessment and determination with vDiagnostics
Resolve software issues remotely in minutes rather than hours, with vRepair
Service Offerings
Service Offerings Quick Guide
*Only applies to Bayer Equipment with VirtualCARE functionality
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