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VirtualCARE

VirtualCARE

VirtualCARE – MAXIMIZING UPTIME WITH REAL-TIME SOFTWARE SUPPORT

VirtualCARE is designed to deliver secure, reliable remote connectivity and diagnostic services, with the goal of facilitating faster recovery in the event of downtime. VirtualCARE is available for most MEDRAD® injection systems.

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PROGRAM HIGHLIGHTS

Monitor and detect

Monitor and detect errors automatically, round the clock with

vErrorAlert

Receive service

Receive service requests instantly, generated at point of care with

vServiceRequest

Provide fast, effecttive

Provide fast, effective, and informed event assessment and determination with

vDiagnostics

Resolve

Resolve software issues remotely in minutes rather than hours, with

vRepair

Service Offerings

SERVICE OFFERINGS QUICK GUIDE

Service Offerings

*Only applies to Bayer Equipment with VirtualCARE functionality

 

Learn More

WANT TO KNOW MORE?

Have VirtualCARE but need help requesting a service request

HAVE
VirtualCARE
BUT NEED HELP REQUESTING A SERVICE REQUEST?

Download the Cheat Sheet

Contact Us

LOOKING FOR MORE SUPPORT?

More Support

WANT TO UPDATE YOUR EQUIPMENT BUT ARE LIMITED BECAUSE OF BUDGET?

We may be able to help with our new Trans-Modality Accrual Model.

Let's Chat
Looking for Biomedical Training

LOOKING FOR BIOMEDICAL TRAINING?

We offer biomedical training to help equip your in-house biomed team with the skills needed to service the equipment.

Let's Chat
Questions about renewing a service contract

QUESTIONS ABOUT RENEWING A SERVICE CONTRACT?

Our team would be more than happy to walk you through options on ensuring your team is covered!

Let's Chat